Welcome to Curious Hearts Counseling LLC. Your privacy is paramount to our practice. This Privacy Policy outlines how we manage, collect, and protect your personal and health-related information when you interact with our website, use our contact forms, or participate in our telehealth services. We are dedicated to maintaining the highest standards of confidentiality in alignment with state and federal regulations.

1. Data Collection and Usage

We collect personal information that you voluntarily provide to us, including your name, email address, and phone number, primarily through our inquiry and contact forms. This information is used solely to respond to your requests, schedule appointments, and coordinate your care. We do not sell or lease your personal information to third parties.

2. HIPAA Compliance & Confidentiality

As a therapy practice, we adhere to the Health Insurance Portability and Accountability Act (HIPAA) standards. All clinical documentation and communication regarding your mental health treatment are stored in secure, encrypted electronic health record (EHR) systems. Confidentiality is a cornerstone of therapy, and your information will only be shared in accordance with your signed consent or as required by law (e.g., in cases of imminent harm to self or others).

3. Telehealth Platforms

For remote sessions, we utilize secure, HIPAA-compliant telehealth platforms that feature end-to-end encryption. While we take every precaution to ensure a secure connection, clients are encouraged to use a private network and a confidential space when participating in virtual therapy sessions to further safeguard their privacy.

4. Cookies and Web Tracking

This website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device that help us understand user behavior and improve our site functionality. You can choose to disable cookies through your browser settings, though some parts of the site may not function optimally as a result.

5. Privacy of Minors

Curious Hearts Counseling LLC provides services to individuals aged 8 and up. We do not knowingly collect personal data from children under the age of 13 through this website without verifiable parental or legal guardian consent. For clients who are minors, privacy and confidentiality are managed in collaboration with their legal guardians in compliance with ethical therapy guidelines.

6. Your Rights as a Client

Under HIPAA and various state laws, you have specific rights regarding your personal health information. These include the right to access your clinical records, the right to request amendments to incorrect information, and the right to request a history of disclosures. To exercise these rights, please contact us directly at courtney@curiousheartscounseling.com.

Updates to Our Policy

We may update this Privacy Policy from time to time to reflect changes in our practice or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.